Expert Tips for Maintaining and Repairing Your Ontario Rental Property

As a landlord in Ontario, it is important to understand the responsibilities that come with owning a rental property. One of the most crucial aspects of being a landlord is handling maintenance and repairs for your property. Not only does this ensure the safety and satisfaction of your tenants, but it also protects your investment and reputation as a landlord.

Understanding the Laws and Regulations

The first step in handling maintenance and repairs for your Ontario rental property is to familiarize yourself with the laws and regulations that govern landlord-tenant relationships. The Residential Tenancies Act (RTA) outlines the rights and responsibilities of both landlords and tenants in Ontario.

It is important to note that landlords are responsible for maintaining their rental properties in a good state of repair, which includes keeping the property safe, clean, and habitable. Additionally, the RTA also states that landlords must respond to maintenance requests in a timely manner. This means addressing urgent repairs within 24 hours and non-urgent repairs within a reasonable timeframe. Failure to comply with these laws can result in legal consequences and damage to your reputation as a landlord.

Creating a Maintenance Plan

One of the best ways to handle maintenance and repairs for your Ontario rental property is to have a well-thought-out maintenance plan in place. This plan should include regular inspections of the property, scheduled maintenance tasks, and a budget for unexpected repairs. Regular inspections allow you to identify any potential issues before they become major problems.

This can save you time, money, and headaches in the long run. It also gives you an opportunity to address any concerns or complaints from your tenants. Scheduled maintenance tasks, such as changing air filters, checking smoke detectors, and cleaning gutters, can help prevent major repairs and keep your property in good condition. It is important to communicate these tasks to your tenants and ensure they are completed on a regular basis. Having a budget for unexpected repairs is crucial for handling any unforeseen issues that may arise. It is recommended to set aside 1-2% of your property's value for maintenance and repairs each year.

Responding to Maintenance Requests

When a tenant submits a maintenance request, it is important to respond promptly and professionally.

This not only shows that you value your tenants' concerns, but it also helps maintain a positive relationship with them. Start by acknowledging the request and providing an estimated timeline for when the repair will be completed. If the repair is urgent, make sure to address it as soon as possible. If it is a non-urgent repair, communicate with your tenant about when they can expect it to be fixed. It is also important to keep records of all maintenance requests and repairs. This can help protect you in case of any disputes with tenants and also serve as a reference for future repairs.

Hiring Professional Contractors

While some maintenance tasks can be handled by landlords themselves, it is important to know when to hire professional contractors.

Attempting to fix complex issues without the proper knowledge and experience can lead to further damage and costly repairs. When hiring contractors, make sure to do your research and choose reputable companies with good reviews. Get multiple quotes and compare prices before making a decision. It is also recommended to have a written contract outlining the scope of work, timeline, and cost of the project. It is also important to communicate with your tenants about any contractors coming to the property. This not only ensures their safety but also shows that you respect their privacy.

Handling Disputes with Tenants

Despite your best efforts, disputes with tenants may still arise regarding maintenance and repairs.

In these situations, it is important to remain calm and professional. Listen to your tenant's concerns and try to find a solution that works for both parties. If the dispute cannot be resolved, it may be necessary to involve a mediator or seek legal advice. It is important to document all communication and attempts to resolve the issue.


Maintaining and repairing your Ontario rental property is an essential part of being a landlord. By understanding the laws and regulations, creating a maintenance plan, responding promptly to requests, hiring professional contractors, and handling disputes professionally, you can ensure the satisfaction of your tenants and protect your investment as a landlord.

Stella Bélanger
Stella Bélanger

Certified tvaholic. Extreme food fanatic. Amateur beer evangelist. Certified bacon evangelist. Passionate bacon nerd.

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